4 Jobs in Mooresville, NC
Keffer Kia is Hiring a Parts Associate Near Mooresville, NC
Reports to the Parts Manager
QualificationsEducation
High school diploma or the equivalent.
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical RequirementsSurroundings
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
on a regular basis
Kneeling and/or Squatting
on a regular basis
Lifting
25 lbs to 50 lbs
infrequently
Reaching and/or lifting overhead
on a regular basis
Climbing
stairs
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
on a regular basis
Pushing and Pulling
on a regular basis
Expectations General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job.
Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements.
Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job.
Provide information regarding the associated cost of parts required on repair orders.
Keep inventory control system and parts catalog up to date.
Inform service personnel when back ordered or special order parts are received.
Accept and follow through on lawful directions from supervisors.
Be polite and friendly, greet customers promptly and deliver exceptional customer service.
Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service. Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios.
Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories.
Work with multiple customers at once if needed while still providing individual customer satisfaction.
Keep customer mailing lists up to date.
Work with customers to determine parts and accessories needs and explore merchandise in catalogs. Draw attention to any new merchandise, specials, and sales, as well as suggest supplementary products that may supplement the customers initial purchase.
Conduct telephone transactions courteously and promptly. Inform customers and dealership staff when appropriate regarding any new merchandise, specials and sales.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.
Be precise in all cash register transactions, taking accurate credit card and cash payments for purchases.
In accepting delivery of and processing merchandise from distributors, verify merchandise according to purchase invoice and record merchandise into inventory. Prepare the product for presentation on the showroom floor.
Make sure that the merchandise displays are dusted, clean, fully stocked, and appealing to customers.
Become proficient and familiar with computer systems necessary for parts and accessories management.
Periodically carry out physical inventory of merchandise.
Job Summary
Full Time
Durable Manufacturing
$32k-41k (estimate)
03/10/2024
05/09/2024
kefferkia.motosnap.com
Mooresville, NC
50 - 100
Durable Manufacturing
Related Companies
The job skills required for Parts Associate include Customer Service, Presentation, Customer Satisfaction, Credit Card, Inventory Control, etc. Having related job skills and expertise will give you an advantage when applying to be a Parts Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Parts Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Parts Associate positions, which can be used as a reference in future career path planning. As a Parts Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Associate. You can explore the career advancement for a Parts Associate below and select your interested title to get hiring information.
If you are interested in becoming a Parts Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Parts Associate job description and responsibilities
Selling goods and attending to customers on the selling floor.
01/11/2022: Ventura, CA
The position handles service department parts orders, parts receiving and distribution to shop personnel and shipping and receiving duties.
02/18/2022: Charlotte, NC
Discussing the use and features of various parts, based on knowledge of equipment.
03/13/2022: Santa Rosa, CA
Directed the customers helping them to the appropriate performance, operational excellence and areas of the center, and ensuring that the associate proficiency.
01/25/2022: Champaign, IL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Parts Associate jobs
Parts Associate provide advises to customers regarding the products.
02/22/2022: Flagstaff, AZ
Undeniably, sales associates do need to go through a soft-skills training program where their skills will be brushed up and new knowledge gained.
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Step 3: View the best colleges and universities for Parts Associate.
